Jan 27, 2025 | ITS Updates
For many W&L employees, the Okta page—aka MyApps—is the daily hub for accessing frequently used applications like Box, Workday, Canvas, 25Live, and more. But did you know there’s an easy way to streamline access, enhance security, and save time? By adding...
Jan 9, 2025 | Apple, ITS Updates
Over the past several months, ITS has been testing Nudge, a helpful app that reminds you to install important updates on your university-owned Mac to keep it secure and running smoothly. Starting on January 29, 2025, if your computer requires an update, Nudge will...
Nov 12, 2024 | ITS Updates, Security Tips
Over the past several months, ITS has been testing and rolling out a new antivirus solution to protect W&L’s Windows-based computers. In the ever-evolving landscape of cybersecurity, selecting the right protection for university Windows machines is crucial. While...
Sep 17, 2024 | ITS Updates, Workday
Twice each year, Workday releases major upgrades to its cloud-based human capital management, financial management, business planning, and student information software. The work is intended to improve functionality for users, while enhancing backend architecture and...
Sep 12, 2024 | Apple, ITS Updates
ITS has conducted limited testing of the beta version of macOS Sequoia (scheduled for release on Monday, Sept. 16th), and basic university applications like Acrobat, Box, Microsoft Office, and Zoom appear to function properly. However, not all applications have been...
Aug 21, 2024 | ITS Updates
The vendor is currently working to restore full service to the Web Help Desk (WHD) application. If you’re having trouble accessing the Web Help Desk website or using its online features, try these workarounds: You can update or create tickets via email, and so far, no...
